Megacall V2 App for iOS

• Receive and make calls via SIP or Megacall cloud PBX;
• Ability to set CallerID and call forwarding within the app;
• Send free text messages between Megacall network users;
• Send and receive SMS messages;
• Monitor account balance in real time;
• Use your phonebook thanks to an automatic integration.

You can find the Megacall V2 app on App Store.

Setting up the Megacall app for iOS

1. In App Store find and install the Megacall V2 app.

2. Launch the app and enter the following data:

User name: PBX extension number (for example 1234-100) from your personal account

Password: You can generate a password in the "My PBX - Extension numbers" section of your personal account

Click "Sign in".

3. The app is registered and you can make calls.

4. You can change additional parameters in the "Settings". For example, you can select the required codecs.

5. You can select the Server Port and Transport in the "Settings - Accounts" section. For example, in Southeast Asia internet providers might block standard VoIP ports, in which case you can use port 5065.

6. CallerID settings

In the section “Settings - Settings - Current Caller ID” you can change your CallerID (a number which will be seen by the person you are calling). Click on the CallerID field and choose a confirmed number or a virtual number connected with the service. Then click Save in the top right corner.

Note: if you are using PBX, you can disable the Caller ID setup from the app for one or more extension numbers. It can be done in your personal account on My PBX – Extension numbers page by unchecking “CallerID setup from Android/iOS app” box.

7. Remember the external number for Caller ID dialled

This feature is necessary if you have several virtual numbers and you need to call the client back using the number the client dialed. To avoid additional costs, the feature is only enabled if the CallerID and client’s number are from the same country.

8. Display NAME/number

This feature allows to display of the name/number of the virtual number which is receiving an incoming call when using CallKit. If the caller’s number is saved in your contacts, the name will be displayed.

9. Call forwarding settings

In the section “Settings - Settings – Call forwarding” you can set conditional or unconditional call forwarding to another number. Choose the Call forwarding section, enter a number and check “Call forwarding is active” box. Then choose a status:

• Always – unconditional call forwarding – all calls will be forwarded to the provided number.
• Unavailable – conditional forwarding – if the internet connection is stable the call comes through the app, but if the internet is not sufficient it will be forwarded to the chosen number.

Then click Save in the top right corner.

Note: if you are using PBX, you can disable call forwarding from the app for one or more extension numbers. It can be done in your personal account on the My PBX – Extension numbers page by unchecking “Call forwarding setup from Android/iOS app” box.

10. Enabling encryption

To enable encryption in the app go to Settings - Account. In the Transport field change the value to TLS and save the changes.

Please note:

- If there is no audio notification when you receive an incoming call, modify iOS ringtone settings in the "Parameters" -  "Sounds" - "Message signal" section.

- When using the internet connection from a mobile operator, you need to allow the Megacall app access to cellular data. To do so go to the phone's "Settings", "Megacall" and enable the "Celluar data".