Understanding Telecom Fraud: CLI Spoofing and Other Fraud Types

Created by Daniel Kauffer, Modified on Thu, 20 Apr 2023 at 03:39 PM by Daniel Kauffer


In today's digital age, telecommunications play a vital role in our lives, connecting us to people across the globe. However, with the rise in usage of these communication channels, fraudulent activities such as CLI Spoofing and other types of fraud have also become increasingly prevalent.

One of the most common forms of telecom fraud is CLI Spoofing. It refers to the manipulation of the caller ID displayed on the receiver's phone to disguise the caller's identity. This can lead to various forms of fraudulent activities, such as phishing scams, identity theft, and financial fraud.

In this article, we will explore the technical report published by Megacall, another telecommunications industry body, which highlights other types of telecom fraud that organizations need to be aware of.

Wangiri Fraud
Wangiri, which means "one ring and cut," is a form of telecom fraud where fraudsters use an automated dialling system to make missed calls to random phone numbers. The number displayed on the caller ID is typically an international or premium rate number, and when the victim returns the call, they are charged exorbitant rates.

PBX Hacking
PBX (Private Branch Exchange) Hacking involves fraudsters gaining access to an organization's PBX system and making unauthorized calls, resulting in significant financial losses. The attacker gains access to the PBX system through weak passwords or outdated software.

Call Forwarding Fraud
Call forwarding fraud occurs when fraudsters gain access to a victim's voicemail or call forwarding settings and redirect incoming calls to a premium rate number, resulting in unauthorized charges to the victim's phone bill.

Phishing Scams
Phishing scams involve fraudsters using social engineering tactics to trick victims into revealing sensitive information such as login credentials, credit card details, and other personal information. These scams can occur through voice calls, text messages, or emails.


To protect against these types of fraud, Megacall recommends implementing robust security protocols, regularly updating software and passwords, and using advanced fraud management systems. It is also crucial for organizations to educate their employees on the risks associated with telecom fraud and encourage them to report any suspicious activities.



In conclusion, telecom fraud is a serious issue that requires ongoing attention and vigilance from organizations. CLI Spoofing and other types of fraud can lead to significant financial losses and damage to an organization's reputation. By implementing strong security measures and raising awareness about the risks associated with telecom fraud, organizations can protect themselves and their customers from the harmful effects of these fraudulent activities.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article