Softphone.PRO - Conference feature

Created by Daniel Kauffer, Modified on Tue, 25 Apr, 2023 at 5:34 PM by Daniel Kauffer

 How to create Сonference?


1. Сlick Add to conference button on the Active Calls window during the conversation. The current call will be replaced by Conference.

Add the first call in the conference call

Conference call between the two participants



2. Create a new call or use an existing one for adding to the Conference. Make sure the party is ready to talk and click Add to Conference button. 

Add the second call in the conference call

3. The third participant has joined the Conference: 

Сonference call between the three participants

 How to end the Conference?


 Click the End Call red button in the Conference element:

End the conference call


How to end the conversation with one of the Conference participants?


Click the End Call red button opposite the Conference participant's name. The Conference with other participants will continue.

End a call to one of the conference participants



How to exclude the participant from Conference and continue the conversation with him? 


Click the Delete from Conference button opposite the Conference participant. The conversation is moved to a separate call on hold. Conference with other participants will continue.

Exclude the participant the conference call

Exclude the participant the conference call

How to put the Conference on hold?

 1. Click the Hold button of the Conference element on the Active calls or Floating window.

Put the conference call on hold

Put the conference call on hold

 


2. To resume the Conference click Unhold button of the Conference element on Active calls or Floating window.

Take the conference call off hold

Take the conference call off hold

    

      

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