Call Rotation Script

Created by Rob Garcia, Modified on Mon, 29 May, 2023 at 4:30 PM by Rob Garcia

In Megadialer there is a possibility of creating a script which will rorate the numbers (contained in different fields). This is possible by adding the below script in to the script section of the dialer, and then adapting the relevant fields to your campaign.

//Phone number rotation
function onUpdate(data){

    if (data.$status === "failed" && data.$status_detail == "$wrong_number" && !data.$phone && (data.telephone_1 || data.telephone_2 || data.mobile)) {
        return {
            $status : "open",
            $status_detail : "$none",
            $phone : data.telephone_1 || data.telephone_2 || data.mobile
        };
    }

    if(data.$status === "open" && data.$status_detail === "$none"){
        var update = {};

        //save the old number ... insert correct phone data.field(s)
        if(!data._phone) update._phone = data._phone = data.$phone;

        //swap phone number array ... insert correct phone data.field(s)
        var numbers = [];
        if(data._phone) numbers.push(data._phone);
        if(data.telephone_1) numbers.push(data.telephone_1);
        if(data.telephone_2) numbers.push(data.telephone_2);
        if(data.mobile) numbers.push(data.mobile);

        var transactions = data.$task_log[data.$task_log.length-1].transactions;
        var lastTx = transactions[transactions.length-1];
        if(lastTx.type === "dial_result" && ["no_response","am_detect","invalid"].indexOf(lastTx.result) >= 0 && lastTx.fired != data._phoneSwapDate){

           if (numbers.length > 1) {
                update.$phone = numbers[Math.floor(numbers.length * Math.random())];
                update._phoneSwapDate = lastTx.fired;
                return update;
           }
        }
    }
    return;
}

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