Predictive Dialer

Predictive Dialer

Advanced Dialer Settings
What is a Call Limitation? A Call Limitation is where you can set a specific number of times that a lead is called before it is classed as "unav...
Wed, 4 May, 2022 at 11:27 AM
Analytics - Call and processing statistics
Call and processing statistics show edits made in the system, this means interactions between a user or the Megadialer system and the dataset, whic...
Thu, 29 Jul, 2021 at 10:02 AM
Call Prioritisation using $call_order
Normally Megadialer automatically optimises the order in which contacts are called for you, based on a range of factors. But if you put something inside tha...
Wed, 4 May, 2022 at 11:27 AM
Can I change which team an User is assigned to?
Yes, this is a very simple process that can be accomplished using the following steps... Firstly you will need to login to the Megadialer as Administrator...
Wed, 4 May, 2022 at 11:28 AM
How can I add a comments section in my Dialer account?
In this guide we are going to look at how we can add comments in a dialer account. First of all we need to select the Campaign in which we want to add com...
Thu, 5 May, 2022 at 4:18 PM
How can I change a users password?
In this guide we will look at how we can change a users password in Megadialer. First of all we need to log in to our dialer account with Administrator pr...
Thu, 29 Jul, 2021 at 10:04 AM
How can I delete a specific contact from Megadialer?
In this tutorial we are going to look at how to delete a specific contact within a campaign in the Megadialer. To delete a specific lead we first nee...
Wed, 4 May, 2022 at 11:28 AM
How can I send an email within Megadialer?
In Megadialer it is possible to send emails to clients, this can be used for things such as order confirmation, appointment confirmation or simply to thank ...
Wed, 4 May, 2022 at 11:29 AM
How can I set up a mail merge and download a personalised PDF?
First you need to create a template with LibreOfficeWriter (or alternatively Open Office) to define the content and layout of your letter. Once this is done...
Wed, 4 May, 2022 at 11:29 AM
How to Allow Megadialer to send emails with GMAIL
In this guide we will learn how to allow the Megadialer application to send emails using Gmail. To do this we will first enter our Google account, we can ac...
Thu, 29 Jul, 2021 at 10:03 AM